Alert received
The team receives your WhatsApp or phone alert during confirmed service hours.
Professional support for kitesurfers, wingfoilers, and independent riders.
Dakhla Rescue helps riders enjoy the lagoon with more confidence through scheduled rescue coordination, local knowledge, and clear communication.
Our work is based on realistic support: confirmed service hours, wide lagoon knowledge, professional local coordination, and fast WhatsApp communication during active sessions.
A simple flow keeps communication clear when a rider needs help.
The team receives your WhatsApp or phone alert during confirmed service hours.
Your riding spot, visible landmarks, and rider condition are checked quickly.
The rescue boat is coordinated according to conditions and the rider's position.
The rider and gear are brought back to the agreed safe point when possible.
Practical rescue pass coverage for active, confirmed lagoon sessions.
Support for tired, drifting, or stranded riders during scheduled service.
Help coordinating board, kite, wing, or foil recovery when conditions allow.
Pickup support for riders who cannot safely return to shore alone.
Direct communication for confirmation, session details, and support requests.
Guidance from people who understand Dakhla Lagoon's zones and conditions.
Activation after voucher registration and team confirmation.
Clear limits help every rider make better safety decisions.
Damaged kites, wings, boards, foils, or lines are not repaired by the pass.
The rescue pass is not travel, medical, sports, or equipment insurance.
Coverage does not apply outside confirmed service hours or unregistered sessions.
Riding outside advised zones or against instructions may place you outside support scope.
Support may change or pause if wind, visibility, tide, or lagoon conditions become unsafe.
A voucher must be registered and confirmed before your riding session starts.
Common questions before you activate a rescue pass.
The pass is active only after voucher registration, team confirmation, and during the scheduled service hours agreed for your session.
Contact the team immediately by WhatsApp or phone, share your name, voucher code, riding spot, visible landmark, and what happened.
No. The pass can support gear recovery when conditions allow, but equipment repair, replacement, and insurance are not included.
Beginners can use the pass, but lessons or supervised coaching are recommended if you are not yet independent.
Yes. Registration helps the team know your session dates, riding spot, emergency contact, and service type.
The team may adjust timing, pause support, or advise a safer session window if wind, tide, visibility, or lagoon conditions change.